Refund Policy

Last updated: Jul 11, 2026

This Refund Policy explains when refunds are available for purchases of Intuitibits software and services.

Direct Purchases

This policy applies only to purchases made directly from Intuitibits, including purchases made through our website or a secure payment link that results in the issuance of a license key.

Purchases from the Mac App Store or App Store

Purchases made through Apple’s platforms, including the Mac App Store and the App Store, are processed and billed by Apple. Because Intuitibits does not have access to these transactions, we cannot issue refunds for purchases made through Apple’s stores.

If you purchased one of our applications from the Mac App Store or App Store, any refund request must be submitted directly to Apple and is subject to Apple’s refund policies and approval.

14-Day Money-Back Guarantee

We offer a 14-day, no-questions-asked money-back guarantee for first-time purchases made directly from Intuitibits. If you are not satisfied with your purchase for any reason, you may request a full refund within 14 days of the original purchase date.

To ensure this policy remains fair and sustainable, the following conditions apply:

  • The guarantee applies to first-time purchases only.
  • Limited to one refund per product, per customer.
  • Does not apply to renewals, upgrades, or additional license purchases.
  • Applies only to direct purchases made from Intuitibits.

We reserve the right to decline refund requests in cases of fraud, abuse, or other misuse of this policy.

Technical Issues

If you experience a technical issue, we encourage you to contact us before requesting a refund. In many cases, we can resolve the issue quickly.

If we are unable to resolve the issue and it prevents normal use of the product, we will honor your refund request provided it is submitted within the 14-day guarantee period.

How to Request a Refund

To request a refund, please contact us by emailing su*****@*********ts.com and include:

  • The email address used for the purchase.
  • Your order number or receipt, if available.

Providing a brief reason for your request is optional, but we appreciate your feedback as it helps us improve our products and services.

Approved refunds are issued to the original payment method. Depending on your payment provider, refunds typically appear within 5 to 10 business days after they have been processed.